Questions

We have prepared a list of answers to our most frequently asked questions to share with you. We hope this information will assist you with navigation on Cooking ChannelTV.com and provide you with the opportunity to learn more about our television programming and website!

To fully appreciate and enjoy all of features available on the Cooking Channel web site, we have optimized our site for browsers such as Firefox, Google Chrome, Safari and Internet Explorer 8 and higher. While the web site also works with other browsers, users may not enjoy the most enhanced experience and certain applications will not function as intended.

We support video for Adobe Flash Player 9 and higher. If you do not currently have Flash downloaded on your computer, you may download it for free at the ADOBE website.

NEWSLETTER SUBSCRIPTIONS

To subscribe to the Cooking Channel newsletter, or manage an existing newsletter subscription, visit our COOKING CHANNEL NEWSLETTER.

RECIPE SEARCH

To search for recipes in general, type your keyword into the search box at the top of any page and click the "Search" button. You can search for an ingredient (chicken, beef, pasta, etc.), a type of dish (casserole, grilled cheese sandwich, meatloaf, cookie, etc.) or by a specific Cooking Channel chef (Emeril Lagasse, David Rocco, Rachel Allen, Alton Brown, etc.). Be as general or specific as you like. You will receive a full list of recipes associated with that keyword. You can then narrow the results by selecting a show, a specific Food Network talent, a meal type, main ingredient and more, from the options listed along the left side of the search results page. You can also sort the results by relevance, rating, difficulty and total preparation time.

LOCATE A RECIPE SEEN ON AIR

If a recipe is available, it will be posted to the website. Keep in mind that some of our programming may be considered as entertainment and therefore will not have recipes available. Other programs may be consided as "Classic" and as such, these recipes are just not available. In all other instances, we have published the recipes for your use and enjoyment.

To help you navigate to a specific recipe, here are several ways to locate a recipe seen on air:

1) Using the WEEKLY SCHEDULE Program Guide located by rolling your mouse over the TV SHOWS tab on the home page and selecting Weekly Schedule, you can choose the day of week and time of day to navigate to a show and the available recipes from recently aired programs.

2) You can use the FIND RECENT EPISODES SEEN ON TV tool by selecting the TV SHOWS tab on our home page or by visiting each individual shows page.

EXPIRED RECIPES

A "limited time" recipe is, for legal reasons, only available shortly before and for two weeks following the airing of an episode in which the recipe appeared. Many recipes in the database – from shows and other sources – are available on the site at all times. They will be there when you return the following week or month. But if a recipe you like is marked "limited time," please print out the recipe for future use, since it may not be available the next time you return.

SHOW IDEAS

Cooking Channel appreciates your interest in suggesting ideas, but we only accept series and specials proposals only from television production companies with national or major market production credentials. If you are a production company, please send us your credentials and a history of your production experience only. After reviewing them, Cooking Channel will determine whether or not to send you a release form with a request for further information. DO NOT send any pitch ideas or proposals as they will be returned unread. Please send your company's credentials to:

Cooking Channel
Attention: Submissions New Show Proposals
75 Ninth Avenue
New York, NY 10011

CONTACTING COOKING CHANNEL CHEFS

Our Cooking Channel talent lead very hectic schedules outside of Cooking Channel and are not available to personally respond to specific questions. You may, however, visit their specific pages on the various social sites (Facebook, Twitter) to connect with them on an ongoing basis.

QUESTION REGARDING A PROGRAM RECENTLY SEEN ON AIR

All programs seen on air are represented on our website by a Show Page. Navigating to the Show Page for the program seen on air will lead you to all information made available to us about a specific episode. The quickest way to navigate to a Show Page and its episodes is by using the Weekly Schedule Program Guide located behind the TV SHOWS tab on the home page. There is also a calendar available to search the previous 30 days. Just choose the date watched from the calendar to view a comprehensive list of shows that aired on that date, as well as accessibility to the recipes and resources made available to us for each episode.

MERCHANDISE (COOKBOOKS, DVDs, VIDEOS)

Merchandise from Cooking Channel is not currently available for purchase.

TIPS FOR VIEWING ONLINE VIDEOS

We support video for Adobe Flash Player 9 and higher. If you do not currently have Flash downloaded on your computer, you may download it for free at the ADOBE website.

COOKING CHANNEL HIGH DEFINITION (HD)

Cooking Channel is available in High Definition in some markets. Please contact your local cable or satellite provider for details.

REPORT A BUG ON OUR WEBSITE

We apologize if you have encountered a problem while visiting our site and we would appreciate you bringing it to our attention so that we can resolve the problem quickly.

Visit our Contact Us page and fill in your contact information. Select Report a Bug as the REASON FOR CONTACTING US and provide us with the details of your experience. Please copy and paste the URL of the page where you encountered the bug to help us duplicate the issue and find a quick resolution.

PROGRAM GUIDE

The Program Guide is accessible from the home page by rolling your mouse over the TV SHOW tab and selecting the link for either Weekly Schedule or Daily Schedule.

QUESTION NOT ADDRESSED ON THIS HELP PAGE

If this information did not address your question, please feel free to visit our Contact Us form to submit your inquiry. Please be as specific as possible when completing the form to assist us with answering your question.

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