Season 1, Episode 4

F For Effort

After receiving numerous bad service reviews and noticing a 30 percent decline in revenue, the owner of Caffe Boa in Tempe, Ariz., contacts Charles Stiles and the Mystery Diners to help him find the cause of his problem. Mystery Diner Danny goes undercover as a waiter and discovers several problem employees who threaten patrons, drink on the job and eat customers' food.
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